Explain briefly 'discipline' and 'scalar chain' as principles of general management. (CBSE BOARD 2017)
Answer:
(i) Discipline: Discipline implies that an organisation should follow the rules and regulations and ensure conformity to the set rules and policies. Discipline requires good supervisors at all levels, clear and fair agreements and judicious application of penalties.
(ii) Scalar chain: Scalar chain refers to a pre-defined, formal path of authority and communication in the order of the highest to the lowest. Every individual in an organisation follows this chain of authority for communication.
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