Question: What is meant by ‘Co-ordination’? Explain any two points of its importance in management. [CBSE 2012]
Answer: Meaning of Coordination: Coordination is a process through which harmony is established among different activities of an organisation so that organisational objectives can be successfully achieved. Importance:
i). Size of the Organisation: These days, the scale of doing business is increasing day by day. Any increase in the scale of the business also results in an increase in the number of people employed in the organisation, with each person having different interests, ways of working, mutual understanding, the objective of working, tolerance, etc. However, all these people have to work together as a group despite these differences, which is not a very easy task. Therefore, it is very necessary that through coordination, a proper environment is created so that everyone gives in their full contribution towards the attainment of organisational goals.
ii). Functional Differentiation: There may be a clash of interests among the various departments in an organisation. Such a situation becomes a very big hindrance in the achievement of organisational goals. There is only one way to avoid clashes, and that is by establishing proper coordination between the departments.