Question: Your father has retired as the director of a manufacturing company. At what level of management was he working? What functions do you think he was performing at that level? State any two.
Answer: He was working at the top level of management. He was performing the following functions:
i). Determining Objectives: Top-level management sets objectives for the organisation. For example, an objective can be set that in the following year the sales of the company has to cross ₹ 1,000 crores.
ii). Determining Policies: Only at this level policies related to the realisation of objectives are formed. For example, it can be a sales policy of a company to just make cash sales.